D E L I V E R Y
Can you provide an estimated delivery date?
Yes. We can provide an estimated delivery date before shipping an order.
Are there faster delivery options available?
Yes, we ship via USPS and offer ground shipping, first- class, and priority shipping.
Will I receive a tracking number or link?
Yes, a tracking number will be sent via email along with order number and information.
Are there any countries/regions you don’t ship to?
Currently, we only ship domestic located in the United States. However, we are working on expanding to global shipping!
S H I P P I N G
Do you ship via USPS, FedEx, DHL, India Post, etc.?
All packages are shipped via USPS
What are the estimated delivery times for domestic and international orders?
Domestic orders typically arrive 4-7 days after USPS receives the item
Is the packaging eco-friendly, gift-wrapped, or branded?
Our items are branded and most will include logo tag of some sort.
R E T U R N S
What items are eligible for return?
All items are returnable, excluding scented car charms.
Broken items are subject to refund. This depends on the situation.
How many days do I have to return an item after delivery?
7 days
What are the steps or link to request a return?
Please email us at thesunshinekindshop@gmail.com to request a return. Include the name used for shipping as well as the order number.
Is an exchange option available for size, color, or different product?
No, we currently do not offer exchanges.